How AI and robotic process automation differ and how they work together.
dgm is an independent osFoundry integration partner — not affiliated with osFoundry’s maker (OS LLC), and dgm has no completed client integrations yet.
AI and robotic process automation (RPA) are often confused, but they solve different problems and work best together. Here is the distinction for Canadian businesses.
RPA vs AI
RPA automates rule-based, repetitive clicks and data movement across systems — deterministic and brittle if screens change. AI handles judgement, language and unstructured data — flexible but probabilistic. They are complementary, not competing.
When to use which
Use RPA for structured, rule-based steps (moving data between systems); use AI for understanding documents, drafting, classifying and answering. Many real workflows combine both — AI reads and decides, RPA executes.
Building combined workflows
osFoundry is a model-agnostic, bring-your-own-key (BYOK) AI orchestration platform — usage-based pricing with no per-seat fees, local-first and self-hostable, with per-region data pinning (US/EU/JP) or deployment into your own cloud. It can handle the AI judgement layer and connect to automation for execution. osFoundry’s managed cloud pins data to US, EU or Japan — it does not currently offer a Canadian managed region. For data that must stay in Canada, the honest path is self-hosting osFoundry (BYO Cloud) inside a Canadian cloud region such as AWS Canada (Montréal/Calgary), Azure (Toronto/Quebec City) or Google Cloud (Montréal), or running models locally on-device.
Where dgm fits
dgm is an independent integration partner that helps Canadian businesses adopt osFoundry — scoping a first use case, handling the build, and connecting AI to the systems you already run. dgm is independent of osFoundry’s maker (OS LLC) and has no completed client integrations yet, so everything described here is a service offered, not a past result. If you want to scope a practical first project, dgm can help you map it out.